Major estates investment sees high street stores open at Warwick hospital

  • 31st May 2024

South Warwickshire University NHS Foundation Trust has partnered with One Retail, Compass Group UK & Ireland’s retail sector, and Noviniti, to transform the Warwick Hospital estate.

The project is a huge investment which will help create sustainable and accessible services alongside transforming the hospital’s main entrance look, feel, and flow of people.

As part of the development, the trust is building a dedicated facility, known as an elective hub. This will enable the organisation to increase the number of surgical procedures it can carry out – helping to meet future service demand and reduce wait times for patients.

The new entrance, which is due to open early next year, will see new retail offers launched.

In a first of its kind, One Retail will combine two high street favourites at Warwick Hospital.

One of the retail units will offer a hybrid Marks and Spencer and Costa Coffee, bringing innovative digital screen self-ordering technology in addition of traditional tills.

The offer will mean people can purchase a range of goods including Costa Coffee and food such as pastries and sandwiches, as well as M&S products.

To ensure that the NHS’s mandated 24/7 offer is also available, One Retail will introduce smart fridges, which will mean people can access grab-and-go food at any time of the day.

Sophie Gilkes, chief strategy officer at South Warwickshire University NHS Foundation Trust, said: “Our trust is transforming the Warwick Hospital estate to create sustainable and accessible services, while enhancing the environment and overall experience for our patients, staff, and visitors.

“We are very excited to partner with One Retail and Noviniti to strengthen our food and retail offering and create a modern and welcoming main entrance, which will meet the needs of our local community for years to come.”

Andrew Jones, One Retail managing director, added: “This is another first for One Retail – a great and innovative retail solution which makes the most of the space available by creating a hybrid retail concept which will guarantee greater choice and quality for staff, visitors, and patients.

“It’s really exciting to be involved in South Warwickshire University NHS Foundation Trust’s project, which will truly transform Warwick Hospital for everyone visiting it.”

Work is due to be completed early next year.

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